Understanding Our Online Shipping Policy
- Susan Jennings
- Oct 6
- 3 min read
Shipping plays a key role in online shopping. It affects how fast you get your order and how much you pay. I want to explain our delivery policy details clearly. This helps you know what to expect when you shop with us. We focus on unique, eco-friendly bags that fit your style and values. Here is what you need to know about our shipping process.
Delivery Policy Details You Should Know
We ship all orders from our warehouse promptly. Most orders leave within 1-3 business days. We use reliable carriers to ensure your package arrives safely. Shipping costs depend on the size and weight of your order and your location.
We offer several shipping options:
Standard shipping: Usually takes 5-7 business days.
Expedited shipping: Arrives in 2-3 business days.
Overnight shipping: Next-day delivery for urgent needs.
Tracking information is sent once your order ships. You can check the status anytime. We package items carefully to avoid damage. Our bags are wrapped in recycled materials to support sustainability.
We ship only within the United States. Orders outside this area are not accepted at this time. Shipping fees do not include customs or import taxes. These are the buyer’s responsibility.
How We Handle Shipping Delays and Issues
Sometimes delays happen. Weather, carrier problems, or high demand can slow delivery. If your order is late, contact us. We track your package and update you on the status.
If your package is lost or damaged, we investigate immediately. We may send a replacement or refund depending on the situation. Keep your order number handy when you reach out.
We recommend checking your shipping address carefully before submitting your order. Incorrect addresses cause delays or lost packages. You can update your address only before the order ships.
Do You Have to Have a Shipping Policy?
Yes. A clear shipping policy builds trust. It sets expectations for delivery times, costs, and procedures. Customers feel confident buying when they know how shipping works.
A shipping policy also protects the seller. It limits liability for delays or lost packages. It explains how issues are handled. This reduces disputes and improves customer satisfaction.
For our business, the shipping policy supports our mission. We want to make sustainable fashion accessible. Clear delivery rules help us serve you better.
Packaging and Sustainability Practices
We care about the environment. Our packaging uses recycled and recyclable materials. We avoid plastic whenever possible. This aligns with our eco-friendly brand values.
Our bags come in minimal packaging to reduce waste. We also encourage customers to reuse or recycle the boxes. This small step helps reduce landfill impact.
We continuously seek better ways to ship responsibly. This includes working with carriers who share our sustainability goals.
How to Track Your Order and What to Expect
Once your order ships, you get a tracking number by email. Use this number on the carrier’s website to see real-time updates. Tracking helps you plan for delivery.
If you miss a delivery, carriers usually leave a notice. You can reschedule or pick up the package at a local facility. Some carriers offer delivery to secure lockers or neighbors.
We recommend signing up for delivery alerts from the carrier. This keeps you informed of any changes or issues.
If you have questions about your shipment, contact our support team. We provide quick answers and help resolve problems.
Final Notes on Our Shipping Service
Our goal is to make your shopping experience smooth and reliable. We combine fast shipping with eco-friendly practices. This supports your style and values.
We update our shipping policy regularly to improve service. Check the online shipping policy page for the latest details.
Thank you for choosing us for your unique, sustainable bags. We look forward to delivering your next favorite accessory.
This post helps you understand how we ship your orders. Clear policies make shopping easier and more transparent.
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